Total Soft Water is the largest specialist retailer of water softeners and drinking water filters in the UK.
Advice you can trust
Total Soft Water is owned by water experts with over 50 years experience in the industry. We know everything there is to know about helping you enjoy the pure, soft, clean water you deserve.
An individual service
When it comes to choosing the right water softener or filter for you, nothing beats face to face advice from an expert. Wherever you live in the Home Counties, we've a shop near you. You can currently find us in Harpenden and Godalming (with associates in other areas)
Full range of stock
We stock a wide range of water softeners and filters in store and are able to supply any make of softener that you might specifically want. We can also build you a bespoke softener system at no extra cost. Our own staff carry out all warranty and service work at a time convenient to you. All standard softeners come with a full on site warranty with parts on some models covered for up to seven years.
Taste the difference
Want to experience pure water for yourself? Bring in a sample of your tap water. We'll test it and tell you how many impurities it contains. Then taste some filtered water- the difference is clear.
Meet the Directors
Kevin Shrimpton and Paul Riley are the Directors of Total Soft Water, and between them they have over 50 years experience in the water treatment industry.
Kevin has worked in the water treatment industry since 1975. During his 30 year career he has gained a wealth of experience designing and installing water purification systems. He has provided expert advice on water treatment systems to businesses around the world. Kevin runs the shop in Milford, Surrey.
Paul has worked in industrial, commercial and domestic water softening and purification for nearly 20 years. He has designed and run training courses for water softening, well water filtration and Legionnaires Disease Control, as well as helping keep some of the largest steam boilers in Britain free from scale!